Refund policy

Exchange & Return Policy

• All sales are final. No refunds.

• You may exchange your purchase within 7 days, provided you have the original sales receipt and the original FILS packaging.

• Items must be unused, unwashed, unaltered, and undamaged, with all original tags attached.

• Exchanges can be coordinated via email at filswear9@gmail.com or by phone at +92 331 6663457, Monday to Saturday, 10 AM – 6 PM.

• If a product’s price is marked down after your purchase due to a sale or promotion, exchanges will be made at the new, reduced price.

• Used or misused items are not eligible for exchange.

• Claims for damaged merchandise must be made within:

  • 3 days of delivery, for online purchases

   

• Please allow up to 3 weeks for claims and exchanges to be processed.

• No exchanges are allowed during sale or promotion periods.

• Promotional items are not eligible for exchange.

• Accessories (including jewelry, undergarments, bags, sunglasses, and belts) cannot be exchanged.